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West Marine Q&A Forum
Last answer by Knoji 54 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of West Marine:West Marine is an online store that offers an amazing selection of boating gear, life jackets, apparel for men and women, boats, boat maintenance supples, fishing and sailing equipment, and boating electronics such as GPS West Marine has multiple shopping categories: Shop All Men's Women's Electronics Boats & Motors Maintenance Sailing Cruising Fishing Holiday more
Last answer by Knoji 54 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of West Marine:The West Marine company was founded in 1968 by Randy Repass, and their online store went live in 1996. West Marine is still owned by founder Randy Repass, and they have become one of the largest and most successful marine equipment stores in North America. Today, West Marine has over 300 stores all over the United States, Canada, and Puerto Rico West Marine contact information: 500 Westridge Dr, Watsonville, CA 95076 Toll Free Number: 1-800-262-8464 or 831-761-4800 (international cust... more
Last answer by Knoji 54 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of West Marine:Customer reviews for West Marine are mixed, with customers either liking or disliking them. Positive customer reviews commented on: Excellent customer service Large selection High quality products Negative customer reviews commented on: High prices on certain products False advertisement on items Diffuculties returning items. Some customer reviews were: "Nice selection of boating supplies, but prices so high you cringe.  Example, Penzoil Synthetic Blend Oil in West Marine sale flyer for... more
Last answer by Knoji 54 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of West Marine:West Marine is not accredited with the Better Business Bureau; however they do have a BBB rating of "A-". Their BBB file was opened on August 29th 2000. Over the last three years, there has been 3 complaints filed against West Marine with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction. The complaints filed against West Marine were: 2 complaints were due to advertising/sales Issues 1 complaint was due to delivery issues more
Last answer by Knoji 54 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of West Marine:West Marine website popularity: West Marine has a worldwide Alexa traffic rating of 36,595 out of 30 million websites. West Marine has an American Alexa traffic rating of 8,536 West Marine has a Google pagerank of six out of ten. The West Marine site receives around 9,870 unique visitors daily, which account for 45,402 daily page views.  About 78% of the visitors to the West Marine site are American.  more
Last answer by Knoji 54 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of West Marine:West Marine social media presence: West Marine can be followed on Facebook; they have 12,334 likes on Facebook and have 196 people talking about them. West Marine updates their Facebook page usually every other day. West Marine can be followed on Twitter; they have 6890 followers on Twitter and have posted 1071 tweets. West Marine has not twitted since June 22nd 2012. West Marine offers an email mailing list that customers can sign up for to keep up to date with all their great sales ... more
Last answer by Knoji 54 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of West Marine:West Marine is also protected by Norton Secure and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the West Marine site as "not suspicious" and states that no malicious software or suspicious content has been detected or hosted on it in the last ninety days. The Google safe browsing page for West Marine can be viewed here. more
Last answer by Knoji 54 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of West Marine:West Marine offers very competitive prices on all their products. In a price comparison of three products, West Marine was cheaper on two products and the same price on one of the products than their leading competitor was. ACR Electronics AquaLink® 406 GPS Personal Locator Beacon West Marine: $359.99 Leading competitor: $377.43 West Marine PVC AL-390 Sportsman, Green West Marine: $1699.00 Leading competitor: $1699.00 Penn Bluewater Carnage Jigging Rods - Spinning West Mar... more
Last answer by Knoji 54 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of West Marine:West Marine shipping rates and policies: West Marine ships within the United States and to numerous international locations West Marine ships to PO boxes and APO/FPO addresses (only through US Priority Mail). West Marine ships most products within the same day the order is placed Both American and international shipping costs are available at checkout American customers can choose from six shipping options: Ground: takes 3-5 business days to arrive, only for customers in the continental United Sta... more
Asked by Maria M in West Marine1 answers
Last answer by Knoji 54 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of West Marine:West Marine accepts numerous payment options. West Marine accepts: MasterCard Visa American Express, Discover Card JCB West Marine does not accept any other online payment method such as PayPal, Bill Me Later, Google Checkout or Amazon Payments, nor do they accept money orders, wire transfers or checks of any kind.  more
Last answer by Knoji 54 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of West Marine:West Marine return and refund policy West Marine offers a 30 day return policy. Clearance items, items with expiration dates or registered to users, life rafts, and electronic equipment are final sale All returns must be in new unused condition and include all original packaging, paperwork and have all tags still attached. Shipping costs are non-refundable. Customers are responsible for return shipping costs, unless the item is being returned due to manufacturers defect or West Marine's error. West Ma... more
Last answer by TinTinB 57 months ago +0 votes:
Yes, West Marine does offer mobile applications for Apple and Android mobile devices. Some of the features of these apps are store locator, keyword search, download catalogs for offline reading and more. You may download the apps from the URLs below. West Marine for iPhone and iPadhttps://itunes.apple.com/us/app/west-marine-catalogs/id509600345?mt=8 West Marine for Androidhttps://play.google.com/store/apps/details?id=com.westmarine.catalog&hl=tl For more information about the topic, just visit the source URL provided below or contact their customer service. Source URL: http://www.west... more
Last answer by TinTinB 60 months ago +0 votes:
No, West Marine doesn't accept payments from PayPal. Customers can use credit cards like Visa, MasterCard, American Express, Discover, JCB and West Maritime. For those who plan to use checks or money orders, West Marine also accepts these payments provided that they will contact the customer service prior to their order at 1-800-685-4838. More information about payments can be found from the source URL below. Source URL: http://www.westmarine.com/webapp/wcs/stores/servlet/CustomerServiceView?langId=-1&storeId=11151&catalogId=10001&page=Ordering-Online#.UG3jH03A9r0 more
Last answer by Mark Cruz 64 months ago +0 votes:
West Marine is an online shopping company that sells water gear, accessories and machines. Unfortunately, West Marine doesn't accept payments using debit cards. They accept payments using Visa, MasterCard, American Express, Discover, JCB, and West Marine credit card. They also accept money order and personal checks however; customers who want to use one of these payment methods should call West Marine contact number at 1-800-685-4838. more
Last answer by Athena Goodlight 65 months ago +0 votes:
West Marine ships internationally.  For US Domestic Orders, the shipping options include Flat Rate Ground at $9.95,  $19.95 2-Day, $29.95 Next Day, $39.95 Next Day AM, and $49.95 Saturday Delivery.  For deliveries toAlaskaandHawaii, the shipping options are $19.95 Economy Air, $29.95 2-Day, and $39.95 Next Day.  All orders outside of the United States, including Canada are under the International Shipping classification. International shipping charges shown at the online checkout process do not include fees for customs, duties, and brokerage and import fees. These other cha... more
Asked by Frank C in West Marine1 answers
Last answer by Athena Goodlight 65 months ago +0 votes:
West Marine offers a No-Hassle Return Policy intended to protect the consumer in case the merchandise purchased has been proven to be defective. An item proven to be defective within 30 days may be returned for exchange, credit or refund.  Items for return must be sent back to any West Marine location unused, in original, complete with all packaging, tags, and accessories.  Exclusions apply to Clearance Items, Items with Expiration Dates, Items Registered to the User, Life Rafts, Computer Software and Electronics Charts, Carry-On Air Conditioners, Swimwear and items which were damage... more
Last answer by Knoji 68 months ago +0 votes:
You can find the answer to this question in this review of West Marine written by Patricia Cartwright - an excerpt is posted below:West Marine opened its first stores in 1991 in Miami and Annapolis. More stores quickly followed and in 1996 West Marine merged with E&B Marine. By the time the merger was complete, West Marine had over 150 stores. Today, West Marine has over 300 stores throughout the United States, Canada and Puerto Rico, an outstanding online store, and is one of the largest and most respected boating products and accessories companies in the world.  West Marine offers ... more
Asked by Penny P in West Marine1 answers
Last answer by Knoji 68 months ago +0 votes:
The answer to question was posted in this review of West Marine written by Patricia Cartwright - an excerpt is posted below:West Marine is one of the largest and most trusted boating stores in the United States. They offer everything that a boat enthusiast needs at an excellent price. Unlike most other boating stores, West Marine is so much more than just a store, they are a caring part of their community. The question is not why shop at West Marine, it’s why would you shop elsewhere? Easy to navigate webpage: Unlike many online store that are confusing and hard to shop at, West Marin... more
Last answer by Knoji 68 months ago +0 votes:
The answer to question was posted in this review of West Marine written by Patricia Cartwright - an excerpt is posted below:Two of West Marine's biggest competitors are Boat Mart USA and Marine.com. All three stores offer a variety of boating supplies and equipment at a very low price. West Marine and Boat Mart USA have easy to navigate webpages with clear colour product photos and informative product descriptions. Marine.com’s webpage is not as easy to navigate of the other two store’s webpages and they do not offer product photos for all their merchandise. Customers can foll... more
Last answer by Knoji 68 months ago +0 votes:
The answer to question was posted in this review of West Marine written by Patricia Cartwright - an excerpt is posted below:All three stores, West Marine, Boat Mart USA and Marine.com, all offer very competitive prices on all their products. In a price comparison of three products sold in all three stores, Boat Mart USA was cheapest on two products and Marine.com was cheapest on one products.Lewmar 44LB Delta Anchor- Galvanized-Manganese West Marine: $352.00 Boat Mart USA: $348.48 Marine.com: $354.90 14-16’ Tri-Hull Boat Cover West Marine: $184.99 Boat Mart USA: $236.99 Mari... more
West Marine Overview

West Marine is an online store that offers an amazing selection of boating gear, life jackets, apparel for men and women, boats, boat maintenance supples, fishing and sailing equipment, and boating electronics such as GPS West Marine has multiple shopping categories: Shop All Men's Women's Electronics Boats & Motors Maintenance Sailing Cruising Fishing Holiday more

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